February 2017

No incidents reported for this month.

January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

No incidents reported for this month.

October 2016

No incidents reported for this month.

September 2016

No incidents reported for this month.

August 2016

No incidents reported for this month.

July 2016

No incidents reported for this month.

June 2016

No incidents reported for this month.

May 2016

No incidents reported for this month.

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.

September 2015

Outage on the FR platform
This incident has been resolved.
Sep 25, 13:07-16:39 CET

August 2015

Slowness on the FR infrastructure
This incident has been resolved.
Aug 14, 10:12 - Aug 28, 10:29 CET
PrestaShop Cloud Waitlist
This incident has been resolved.
Jul 30, 16:29 - Aug 4, 11:41 CET

July 2015

SQL intervention on the FR instance
This incident has been resolved.
Jul 30, 14:27 - Jul 31, 04:21 CET
SQL intervention on the FR instance
This incident has been resolved.
Jul 29, 09:31-09:36 CET
Incident on CA infrastructure SQL1
Our service provider has corrected the network issue which degraded the performance on this SQL server. All systems are back to normal.
Jul 7, 11:56-14:03 CET
Connection errors when creating new Cloud stores on FR instance
Our service provider has corrected the issue. All systems are back to normal. We apologize for this inconvenience.
Jul 6, 16:48-17:35 CET

June 2015

Performance issues on FR instance
This incident has been resolved.
Jun 30, 14:29-16:24 CET
Slowness on the FR1 platform
This incident has been resolved.
Jun 30, 12:08-12:56 CET

May 2015

[Scheduled] Maintenance on the MySQL database
The scheduled maintenance has been completed.
May 7, 06:00-07:30 CET
SQL intervention on the FR instance
Everything is back online after a 20 seconds downtime
May 6, 20:04-20:06 CET
SQL down
This incident has been resolved.
May 6, 10:51-11:21 CET
Performance issues on the FR instance
This incident has been resolved.
May 2, 14:36-17:50 CET
Performance issues on the FR Instance
The service has been restored and everything is operational.
May 1, 10:23-16:20 CET

April 2015

Network issues with FR instance
Problem with BGP - more details to come. Solved and everything back to normal since 22h37.
Apr 8, 20:29-23:40 CET

March 2015

Slowness on the CA1 platform
Our cloud infrastructure is running slower usual which is causing some intermittent connection issues. No data has been lost and the system should return to normal shortly.
Mar 26, 15:00 CET

February 2015

No incidents reported for this month.

January 2015

No incidents reported for this month.

December 2014

No incidents reported for this month.

November 2014

No incidents reported for this month.

October 2014

No incidents reported for this month.